Company Formation in DOC (Dubai Outsource City)

Setting up a company in DOC (Dubai Outsource City) suits businesses that earn from outsourcing processes: call centres, BPO providers and shared-services units. TECOM Group has developed this zone since 2004 as a dedicated hub for outsourcing and the service centres of global companies.
Content reviewed:
Serhii
Serhii
Senior Attorney at Dynasty Business Adviser
Content reviewed
Updated: 15.08.2026 Reading time: 4 minutes
Company Formation in DOC (Dubai Outsource City)
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Content

We break down the 2026 procedure: the stages of opening a company in DOC, the cost breakdown, timelines and the tax regime. The key figures are checked against official TECOM Group resources and open-source data for 2025–2026.

Company Formation in DOC (Dubai Outsource City), image 1

Why Choose DOC

DOC doesn’t try to be an all-purpose zone — and that is exactly its strength for service businesses.

  • Infrastructure designed for call centres and BPO: office blocks for large teams of agents
  • 100% foreign ownership and full repatriation of profits
  • A client base close by: the tech and media residents of neighbouring TECOM zones
  • Scalable rent — from a compact office to whole floors for hundreds of workstations
  • Administration through the single axs portal: licence, rent and visas in one place
  • The option of Qualifying Free Zone Person status with 0% tax on qualifying income

Steps to Register a Company in DOC

The procedure is standard for TECOM zones; only the profile of licensed services differs.

  1. Choose your activities — BPO, business support and operational services — and the FZ-LLC or branch form
  2. Reserve the name and obtain initial approval — the authority replies within 5–7 days
  3. Gather your documents: founders’ passports, a business plan, articles of association and shareholder forms
  4. Pay the fees per the offer and select an office to match your planned headcount and visa quota
  5. Receive your DOC licence and establishment card (3–5 working days)
  6. Open a corporate account and arrange residence visas for your staff

Allow four to six weeks for the full launch, based on TECOM zone practice. Large call centres should add time for finding and fitting out premises — the visa quota is tied to the leased area.

Cost of Setting Up a Company in DOC (2026)

DOC has no public price list: the authority quotes rent and the licence on request. For planning, use the standard TECOM zone rates from open sources.

Cost item Amount, AED Comment
Registration fee 3 520 One-off; standard TECOM zone rate according to open sources
Licence (annual) from 15,020 According to open sources; exact rate on request
Office for the team on request Depends on the area; sets the visa quota
Establishment card 2 000 Required for hiring and visas
Residence visa 5 370 Visa 4,220 + medical 760 + Emirates ID 390; deposit 2,500 refundable
First-year total from 26,000 + rent Registration, licence, card and one visa; office counted separately

Get a quote

As a benchmark: a workstation in the business centres of neighbouring TECOM zones costs around AED 36,000 a year. DOC fixes the final estimate in an offer after initial approval — check it before you pay.

Taxation in DOC

DOC companies pay 9% corporate tax on profit above AED 375,000 a year; profit below the threshold is taxed at 0%. VAT is 5%, and registration becomes mandatory from a taxable turnover of AED 375,000. BPO providers serving foreign clients and meeting the economic-substance requirements can claim Qualifying Free Zone Person status with a 0% rate on qualifying income. The current criteria are published by the FTA — check them at the time of registration.

Company Formation in DOC (Dubai Outsource City), image 2

Who DOC Is Right For

  • Call centres and BPO operators serving international clients
  • HR and recruitment companies working with the corporate segment
  • Shared-services and back-office units of international groups

“DOC is a rare example of a zone where the lease matters more than the licence: the visa quota and the budget depend directly on the floor area. That’s why we always start the office negotiations before filing the documents”, notes the lead lawyer at Dynasty Business Adviser.

Open Your Company in DOC with Dynasty Business Adviser

We take on the negotiations with the authority, the lease to fit your headcount, the licence, visas and the bank account. Get in touch — we’ll cost out the launch of your call centre or BPO unit in DOC.

Get a consultation


    Pricing is current as of the publication date (13 July 2026) and verified against open sources, including dubaioutsourcecity.ae and tecomgroup.ae; check the rates directly with the zone authority before you pay.

    Content reviewed by
    The company's lead attorney
    An expert with over 14 years of legal practice experience, possessing a deep understanding of corporate legislation and regulatory requirements across international jurisdictions. Specializes in international tax planning, business structuring, and corporate governance, with practical experience in the business and legal environment of the countries of the GCC.
    Who will you communicate with?
    Customer Service
    Manager
    We will discuss your request and issue, find the optimal solution, and pass the project to the appropriate specialist. We will provide information about the company's services and introduce you to leading specialists within the company.
    Legal
    Consultant
    After consultation with the customer service manager, the legal consultant conducts a more in-depth analysis of your request and develops project strategy options and preliminary organization of all processes.
    Lead Company
    Lawyer
    Will coordinate with you the strategy and stages of further work and conditions. Will be responsible for coordinating the work of the legal consultant, ensuring the correct implementation of the strategy, providing individual approach, and ensuring compliance of the team's activities with legal norms.
    Project
    Manager
    Manages your project within the company, coordinates team activities, and ensures that project goals are achieved on time. Responsible for planning, executing, and monitoring assigned tasks.
    Public Relations
    Manager (PRO)
    Represents your interests in government agencies, including handling company registration and subsequent processes, obtaining additional permits, and accompanying you during visits to government agencies.
    Accounting Department
    Manager
    Will communicate directly with you regarding accounting issues, transactions, and necessary documentation. Ensures the correctness and order of your financial flows functioning.

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    Serhii
    Serhii Senior Attorney at Dynasty Business Adviser

    Frequently asked questions

    What services does DOC license?

    The zone’s focus is business process outsourcing: contact centres, data processing, and HR and operational services for business. The authority confirms the list of available activities at the initial approval stage.

    Can you house a call centre with hundreds of agents in DOC?

    Yes, the zone was designed for exactly this. Office blocks scale to the number of workstations you need, and the visa quota grows with the leased area.

    Is there a freelance permit in DOC?

    No. The GoFreelance programme runs in Dubai Internet City, Dubai Media City, Dubai Knowledge Park and Dubai Design District. In DOC you register companies and branches.

    How long does it take to register a company in DOC?

    By TECOM zone practice, four to six weeks: 5–7 days for initial approval, then incorporation, the lease, the establishment card and visas. Finding a large office can extend the timeline.

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    Pau
    29 August 2026
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    Thank you so much for the excellent service. The team was professional, helpful, and easy to work with. They were always responsive, supportive, and guided me throughout the process. Everything was handled smoothly and efficiently, making the experience stress-free. I highly recommend their services to anyone looking for reliable and professional business advisory support in the UAE.
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    Ivan Petrov
    26 August 2026
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    Great team! they care about their customers and the results! We will continue working with them- truly recommend!
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    Руслан Углин
    10 July 2026
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    They helped me open a company in the UAE without any problems.

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    Sabina Miftakh
    9 July 2026
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    They really helped me out with my accounting at a crucial time, and I now use them regularly. I highly recommend them!

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    Sadiya rahman
    28 June 2026
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    We were moving our business to the Emirates and had no idea where to start. The Dynasty team helped us choose a free zone, obtain a license, and obtain visas. I was a bit confused by the terminology, but they explained everything to me. Eventually, we got up and running. Thank you for your patience.
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    Max
    16 June 2026
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    Everything went great, they helped with registering the company without any unnecessary hassle, and did everything that was needed within the specified time frame.

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    Диана Кондратьева
    22 May 2026
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    I applied for a visa for myself, my husband, and two children. The manager checked all the documents in advance and found a mistake in the translation of the birth certificate—they corrected it within a day. Everything was processed within a week, and I received the documents two days ahead of schedule. They helped with filling out the children's forms and consent forms. They didn't push any unnecessary services.

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    Али А медов
    21 May 2026
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    At first, I was skeptical, to be honest. But after the first consultation, I realized they were professionals. They helped us quickly open a company in a free zone and found a great option for our needs. I'd especially like to mention their support—they truly helped us through every step, and didn't just do it and disappear. There were some minor delays with the paperwork, but that was mostly due to Ramadan, not a big deal. Overall, I'm satisfied and will continue working with them.

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    Mehrzod Tursumatov
    19 May 2026
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    I applied for company liquidation; the situation was not the easiest. In the end, everything was handled efficiently and without penalties. Thank you very much!

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    Peter Ptrch
    12 May 2026
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    True professionals and results-oriented. They are attentive to client wishes and needs, they helped me with my specific complex case and I am very satisfied. I definitely recommend this company.
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